Refund Policy

Orders can only be cancelled before preparation begins.

Once the kitchen starts preparing your order, cancellations may not be possible.

Refunds may be issued if your order was not delivered.

Refunds may be approved for incorrect or damaged orders after verification.

Refund requests are reviewed individually by our support team.

If you receive an incorrect or damaged item, we may provide a replacement instead of a refund.

Approved refunds are processed to the original payment method.

Processing time may vary depending on your bank or payment provider.

For refund-related questions, please contact our support team through the Contact page or call the nearest Da Pizza Hub branch.