MOST IMPORTANTLY!! : Pls enjoy what you ordered!! We really put a lot of
effort & love in making it :
Other Terms and Conditions
By accessing or using our website or services, you agree to be bound by these
Terms
User Conduct and Rules:
- The content on our website, including text, graphics, images, logos, and
trademarks, is protected by intellectual property laws and is the
property of DA Pizza Hub You may not reproduce, distribute, modify, or
use any content from our website without our prior written consent
- We are committed to protecting your & everyone else’s privacy. Any
unauthorized attempts to access or exploit our website's data will be
strictly prohibited.
Products & Services:
- Prices for our products are subject to change without notice.
- Every food item is made by hand, and there is bound to be some variation
between two pieces / what is shown on the website.
- All products or product pricing are subject to change / discontinuation
at any time without notice.
- We can change the Offers & Discounts on our website, without any prior
notice.
Order processing Time & Delivery:
- The processing time may vary. We will make every effort to despatch your
orders promptly.
- The delivery time may vary due to factors beyond our control
- Pls ensure someone is there to receive the package during the expected
delivery timeframe. Else, the delivery agent will bring the package back
to our premises, and it will solely be your responsibility to have it
collected. Under no condition will we be held responsible for the
temperature of the food or the quality if so impacted or any damage to
packaging during this extended handling period.
Damaged or Misplaced Orders:
- If you receive a package that appears to be damaged, please notify the
delivery partner & us immediately. We will work with the delivery
partner to resolve the issue and, if applicable, arrange for a
replacement of the order.
- In the event that your order is misplaced during delivery please notify
us immediately. We will initiate an investigation with our delivery
partner to locate the package. If it is determined to be lost, we will
work with you to provide a replacement / refund depending on product
availability, your preference and validity.
Order Modification, Order Cancellation, Order Issue & Refund Policy
- An order once placed on the website, cannot be edited. You can contact
us on the numbers provided and we will try our best to accommodate
changes if possible. Any resulting change in the billing amount, will
have to be paid before we incorporate the change in the order
preparation.
- Any cancellation request received on our provided contact numbers within
5 mins of order confirmation will be accepted. No order cancellation
request after this mentioned time frame will be accommodated. For any
order cancelled thus, a refund will be initiated as soon as the
cancellation is accepted, and should reflect in your account in 2-3
working days. This process can take longer, due to issues / delays at
bank’s ends.
- In the event of unforeseen circumstances, such as extreme weather
conditions, natural disasters, or other force majeure events, we reserve
the right to cancel or modify an order, even after it has been
confirmed, without prior notice. In such cases, we will make every
effort to notify you and provide alternate options or a refund if
applicable
- If there is an issue such as incorrect items, missing items, or quality
concerns, please contact us immediately. We will investigate the matter
and, if necessary & thought relevant, provide a replacement, refund, or
store credit based on the specific circumstances and at our discretion.
Limitation of Liability:
To the fullest extent permitted by law, DA Pizza Hub and its affiliates,
directors, employees, and agents shall not be liable for any direct,
indirect, incidental, special, or consequential damages arising out of or in
connection with the use of our website or services, even if advised of the
possibility of such damages.
Changes to the Terms:
We reserve the right to modify or update these Terms at any time without
prior notice, and these will be effective immediately upon posting.
Contact Us:
If you have any questions or concerns regarding these Terms, please contact us at dapizzahuboline@gmail.com
